Color Confidence
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Our Privacy Policy
 

Privacy of personal information:

In order to complete any order, we ask you for certain personal information, such as your name, address and email address. We protect the privacy of this information using our highly secure password-protected servers, which are hidden behind state-of-the-art firewalls. The firewalls provide access control to our network, thereby protecting against unauthenticated logins into machines on our network.

Privacy of transaction details:

We use a third-party company to handle all credit/debit card transactions. At no time do we store any of your credit card details on our systems.

Use of personal information:

When you supply any personal information to us over the Colour Confidence shop (e.g. for purchasing of goods) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to us will only be used by us and our service providers. It will never be supplied to anyone outside our company without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

When you register on our site, we give you the option to elect not to receive any follow-up online marketing, promotional information or newsletter. If you choose to opt out, your information will be kept secure and will not be used for marketing purposes nor provided to any third party.

Cookies:

Like most other e-commerce web sites, our site uses "cookies". These are small files placed in your browser to keep track of your time spent on our site. A cookie generated by our site contains no information about you and does not gather information from your computer about you. It contains only an alphanumeric ID that, for example, allows you to retrieve your shopping basket, remember your preferred language and you won’t have to re-enter your name and address. In this way, the cookie lets you continue shopping where you left off on your last visit, rather than requiring you to start again from scratch.

Access to your personal information:

If you are a registered user of the website then it is possible to view and edit your personal details by logging on to your account, then navigating to the section "Edit my details”. If you are not registered but have supplied personal detail via the webshop when ordering goods then you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.

 
 
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Web Sales : 0800 977 4167 (Non-UK: +44 121 684 1234)